Business Operations Assistant

Are you a technically savvy and customer-focused individual with a passion for solving complex challenges? At NineID, we're seeking a dynamic Solution Engineer to join our team and play a crucial role in showcasing the value of our cutting-edge access management and industrial identification platform to enterprise clients. You will be the bridge between our technology and our customers' business needs, providing technical expertise and building strong relationships. This role is critical in driving successful implementations and ensuring customer satisfaction.

Key Responsibilities

• As a Business Operations Assistant at NineID, your responsibilities will be divided equally between managing our financial operations and providing essential HR and administrative support to our team.
  
• Accounts Payable Management: Take full ownership of the end-to-end accounts payable process, including meticulously receiving and processing vendor invoices, ensuring proper authorization and coding, managing timely payments, and maintaining organized records of all payables transactions and documentation to ensure accuracy.
• Expense Management & Control: Implement and enforce a clear and effective system for tracking all company expenses, proactively chasing stakeholders for receipts, ensuring adherence to company policies, and providing comprehensive oversight of all outgoing expenditures.
• Accounts Receivable & Invoicing: Generate accurate and timely invoices for our enterprise SaaS clients, meticulously managing the invoicing process considering the varying terms of contracts and renewals.
• Accounts Receivable Management (Renewals & Follow-up): Track client contract renewals to ensure timely invoicing, follow up on outstanding payments, and maintain organized records of all accounts receivable activities.
• Basic HR & Payroll Administration Support: Process onboarding and offboarding paperwork, act as a point of contact for basic payroll-related matters, coordinate with our payroll service provider, and manage employee holiday records.
• Office Management: Ensure a functional office environment through tasks such as procurement of office necessities and coordinating office maintenance, including communication with office service vendors.
• Event Coordination: Assist with the planning and coordination of small company events or team activities, including making travel bookings for attendees if necessary.

Skills & Competencies

• Requirements
  • Proven experience (2-4 years) in finance operations or a similar role with exposure to accounts payable/receivable.
  • Solid understanding of basic accounting principles and bookkeeping.
  • Experience with accounting software (preferably cloud-based).
  • Strong organizational and time-management skills.
  • Excellent attention to detail and accuracy.
  • Good communication and interpersonal skills.
  • Basic understanding of HR administrative tasks.
  • Ability to manage office supplies and coordinate with vendors.
  • Experience or aptitude for assisting with event coordination.
  • Fluency in English.
  • Eligible to work in Belgium.
  • Willingness to work from our office locations in Ghent and Antwerp.
• Additional Assets
  • Familiarity with Belgian employment regulations.
  • Experience with office administration and vendor communication.
  • Experience with basic event planning.
  • Proactive and problem-solving mindset.
  • Ability to work independently and in a team.
  • Fluency in Dutch.

What we offer

At NineID, we prioritize the well-being of our employees as well as maintaining a productive work-environment as we strive to create an open-minded, dynamic, and inclusive workplace. We foster innovation, collaboration, and personal growth, contributing to both individual development as well as collective success. You’ll become part of a welcoming, hard-working and enthusiastic team and be able to enjoy team activities, whilst fulfilling an interesting and challenging role. One of the many benefits in a start-up is really experiencing the impact of your work within the company and being able to grow with it.

In alignment with these values, we offer a competitive salary package with flexible benefits designed to adapt to the evolving needs of our employees. These benefits include meal vouchers, health insurance, a laptop, flexible working hours, remote work options, and more.